About The Counter

If you're in Honolulu and craving a delicious burger in a relaxed, inviting setting, The Counter at 4211 Waialae Ave E-1 is a must-visit spot. Known for its vibrant atmosphere, this hamburger restaurant offers more than just great food - it's an experience. Whether you're in the mood to grab a quick bite or sit back and enjoy a meal with friends, you'll find plenty of options. You can enjoy your burger in the open air with their outdoor seating, or take advantage of their convenient services like curbside pickup, delivery, or even no-contact delivery for those days you prefer to stay in.

The menu is packed with a variety of offerings to please any taste. From comfort food like juicy burgers to small plates perfect for sharing, The Counter has something for everyone. Plus, they serve up organic dishes and vegetarian options, so no one gets left out. If you're in the mood to unwind, their drink menu includes everything from cocktails and beer to wine and spirits, with happy-hour specials to make your time even more enjoyable.

Whether you're stopping by for a casual lunch, grabbing a takeaway, or enjoying a relaxed dinner out, The Counter has you covered with both dine-in and on-site services. Don't forget their impressive selection of alcohol, including spirits and happy-hour drinks, which can elevate your meal or be the perfect way to cap off your day. Whether you're a burger lover or just looking for a spot to hang out with friends, The Counter provides the perfect vibe with great food and service all in one place.

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Business Info

Service options

Service options

+ Outdoor seating

+ Kerbside pickup

+ No-contact delivery

+ Delivery

+ On-site services

+ Takeaway

+ Dine-in

Highlights

Highlights

+ Fast service

+ Great beer selection

+ Live music

Popular for

Popular for

+ Lunch

+ Dinner

+ Solo dining

Accessibility

Accessibility

+ Wheelchair-accessible car park

+ Wheelchair-accessible entrance

+ Wheelchair-accessible seating

+ Wheelchair-accessible toilet

Offerings

Offerings

+ Alcohol

+ Beer

+ Cocktails

+ Comfort food

+ Happy-hour drinks

+ Happy-hour food

+ Organic dishes

+ Quick bite

+ Small plates

+ Spirits

+ Vegetarian options

+ Wine

Dining options

Dining options

+ Breakfast

+ Lunch

+ Dinner

+ Catering

+ Dessert

+ Seating

+ Table service

Amenities

Amenities

+ Bar on site

+ Toilet

Atmosphere

Atmosphere

+ Casual

+ Trendy

Crowd

Crowd

+ Family friendly

+ Groups

+ LGBTQ+ friendly

+ Tourists

+ Transgender safe space

+ University students

Payments

Payments

+ Credit cards

+ Debit cards

+ NFC mobile payments

+ Credit cards

Children

Children

+ Good for kids

+ High chairs

+ Kids' menu

Parking

Parking

+ Free parking lot

+ Parking

Hour time open

Right Now :

  • Monday: 11:00 AM - 09:00 PM
  • Tuesday: 11:00 AM - 09:00 PM
  • Wednesday: 11:00 AM - 09:00 PM
  • Thursday: 11:00 AM - 09:00 PM
  • Friday: 11:00 AM - 09:00 PM
  • Saturday: 11:00 AM - 09:00 PM
  • Sunday: 11:00 AM - 09:00 PM
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4211 Waialae Ave E-1, Honolulu, HI 96816, United States

Reviews

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I LOVE The Counter. The burgers are delectably delicious - who doesn’t love a customizable burger??? And their milkshakes are to die for. Love love love. And, even better, their patio is dog friendly! As a dog trainer, The Counter is the absolute perfect training spot. I love taking dogs in training here to get them accustomed to settling under the table while their owners have a good meal. C‘Mon - burgers, shakes, and dogs? It doesn’t get better than that!!!

- Kristen Davis, Ph.D. -

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As always, very tasty food that’s served incredibly quickly! The Bacon BBQ Burger had deep fried shoestring onion rings that were delightful! The bbq sauce was sweet and tangy. Honestly, my wife had the Teriyaki burger and after one bite of that, I wish I had gotten that burger instead! Yum! We have leftover fries for days, which I’m not complaining about :)

- Justin S -

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The food was great. It even looked the same on the plate as it did on the menu which is rare. The onion rings were delicious. Order extra ranch dressing if your doing takeout. The BBQ hamburger 1/2 lb was awesome.

- Justin Tucker -

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My first time ever coming to The Counter Custom Burgers and I can say, it surely will not be my last. I reviewed 4 of their signature sandwiches and all of them did not disappoint. My favorite sandwich that I en(Counter), pun intended, was the Bison Is Gouda burger. It was everything that I was hoping that it would taste like. Yes, it was more overcooked than what I asked for, but maybe the cooks feel it would have been better mid-well over mid-rare. But, I seriously still enjoyed every bite that I taken from this burger. If I could give it six stars I would. Now the one thing I had some disappointment in and i mean some disappointment, was the Nashville Hot chicken sandwich. It didn't have the hotness that I was looking forward to. I love me some hot foods and if you going to say Nashville Hot, I would like for the restaurant to make sure they know how hot Nashville Hot really should be before serving it. And secondly, make sure that the chicken is already smothered in that Nashville Hotness before serving to the customer. If you were trying to protect us from extreme hotness , there's no need to do so. All in all, I will definitely keep coming here for my bison burger fix for sure!!!

- Martin Allen (MartyMar) -

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Great service, delicious burgers! He took me here since he liked it and I had yet to try it. The service was fast and our server gave us some recommendations on items to try. We chose the build your own burger (vegan) and nashville chicken, as well as the cauliflower wings appetizer. Everything was so tasty! Fresh ingredients and didn’t need to wait long to get our meal. The cherries tomatoes were forgotten in my burger, but everything was yummy so I hadn’t even noticed. Cauliflower wings have fresh herbs which is a nice touch. We look forward to eating here again!

- Ayaka -

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Yooo i loved the concept. They do have a menu, but you can also build your own burger with the exact choice of meat, bun, sauce, and everything else. I must say i made a really good burger. It was juicy and everything i dreamed of and their onion strings are soooooo good. Perfectly thin, crispy, and flavorful. I wish this place existed in San Diego. We enjoyed our first visit so much we returned a couple nights later. The second time, unfortunately the burger was a little less juicy and magical. I asked for medium cooked both times with the same ingredients. It was still really good though!

- Cindy Orduño -

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